Monthly Newsletter of Camden Mental Health Consortium

ISSUE 82

JUNE 2004

 

OPEN  AT  LAST

The Care Trust’s brand new facility – to be called The Highgate Mental Health Centre – has opened.  This state-of-the-art centre with single rooms with en suite facilities; a reduced number of beds in each ward and more intense nursing care seems to have been a long time in the coming.  It will still be a while before it has patients in it.  Up until recently there were suggestions that it would not open at all because it would be too expensive and that the pressure on the Care Trust’s budget would be unsustainable.  It is not clear that anything has changed there since although in the arcane world of NHS finance the books balanced at the end of this financial year, there is a substantial loss projected for the next one.

Whatever the cost, we must welcome with great pleasure a new unit that offers those who have mental-health problems decent conditions in which to be treated and recover.  We look forward to the day when the new Royal Free Hospital facility will provide the same standards in Camden.

 

MORE  RECOGNITION

A Camden Crisis House has been high on the CMHC wishlist for a number of years.  We were responsible for producing the Report on service-users’ views on this matter and have been in the forefront of the campaign for this much needed facility.

The money to run a Crisis House - £0.5 million per year has been secured and is ring-fenced for this purpose.  The difficulty has always been in finding a property and how the capital costs could be met.  That search continues and is a priority for the Local Implementation Team which is responsible for delivering the National Service Framework.  It has also been recognised by the Care Trust as a necessary part of the provision for a reduction in bed numbers.

The campaign has been given a boost by the recent Camden Scrutiny Committee on Suicide which is expected to recommend that a Crisis House be part of the provision.  Whether this will be a lever to persuade Camden’s Housing Department to provide a property is a different matter.  

WHAT  ABOUT  THE  BILL?

It seems unlikely now that there will be a new Mental Health Act during this Parliamentary session or indeed during this Parliament – they will be too busy worrying about the next general election.

Most people would consider that this is a step forward since the draft bill was almost universally condemned, although it did have some good points like the formalising of assessments and the recognition of the value of advocacy.  The problem is that the pressure for changes, almost always about greater powers to detain, is too-often driven by public opinion whipped up by tabloid newspaper reporting after a high profile case.

There is no doubt that mental health law needs reform.  It needs to be done in a considered and considerate fashion.  If the delay in the production of a bill allows this, then it can only be welcomed.

CMHC NEWS

FIRST PUBLIC MEETING

The Patients' Forums for the Camden & Islington Mental Health and Social Care Trust held its first meeting in public on Thursday, 10th June, at Hampstead Town Hall. The Patients' Forum are required to hold regular public meetings.

This meeting was short and was said to be primarily and to introduce the PF Members to the public. What was obvious was how few PF Members there were - only five present at the meeting - and the fact that there was a disproportion in the representation of Camden and Islington. Indeed, one of the pleas of the Forum was for more Members, well recognising that it would not be able to undertake any reasonable programme of work with the few people that there presently are. There is also a clear need for more representation from people who actually use the care Trust's services.

The meeting concerned itself with a number of constitutional issues, but did not really establish what the public thought that it should be doing. This is clearly material  for another time. What was recognised was the youth of the PFs - not only this one, but the whole idea - the poor resourcing, and the fact that it will take time for them to bed down and establish their role.

CAMDEN COUNCIL'S MENTAL HEALTH LIAISON GROUP

The Mental Health Liaison Group will hold its next meeting at the Crossfield Centre, 8 Fairhazel Gardens, NW6 from 6:00 pm - 8:00 pm on Wednesday, 14th July. The principal items on the agenda will be Fair Access to Care Care Services (FACS) and the progress of the Best Value Review.

The changes in FACS criteria have troubled a number of people with the possibility that services will no longer be available to some people who have been using them because they will now fall outside the band. So this is an important opportunity to hear more about the changes and how they may affect people. The Liaison Group presents an opportunity to discuss these matters and raise other issues of concern with local Councillors.

CARE TRUST BOARD MEETINGS

The next meeting of the Care Trust Board will be held on Thursday, 15 July 2004 from 5:00 pm in The Conference Centre at St Pancras Hospital. Papers are available from the Board Secretary, Kate Wilkins, on 020 74450 8427 or e-mail: kate.wilkins@candi.nhs.uk

Any questions for consideration should be notified by Tuesday, 13th July.

MID-SUMMER BARBECUE

Last year CMHC introduce a new item into its social events with a Mid-Summer Barbecue. This was an event which was obviously popular and enjoyed and so we have decided to do it again this year.

From 6:00 pm on Friday, 6th August, CMHC will be holding a barbecue in the Courtyard at St Pancras Hospital where the usual fare for such events will be on offer. Although judging from last year, there is a rush for the food, so it may be wise to come early.

The event has been organised at St Pancras Hospital to provide an opportunity for in-patients to come along and join in. CMHC will provide, food, soft drinks and music but it recognises that the weather is beyond its control, so it can only hope that it will be summer.

SOUTH CAMDEN USER FORUM

Doing something in South Camden has always been high on CMHC's list because we recognise that it as an area of high mental health need and deprivation. We have run the South Camden User Forum there for a number of years and it has often been a struggle with quite poor attendances.

This year the attendances have dropped away badly and CMHC has decided that SCUF does not seem to be what South Camden service users want. We are cancelling the Summer meetings (July and August) and proposing to do something new and different in their place. Further information will be sent to Members as soon as we have managed to arrange some events for these two months. The SCUF meetings will be recommence on Tuesday, 28th September when Sarah Jane-Mills, Director of the North London Forensic Service will come along to talk about the work that is done by the Secure and Forensic Services. The meetings in October and November will go ahead as planned, but the success of any new events will be considered when the planning for meetings in 2005 is undertaken. The North Camden User Forum continues to be successful - although it too has blips of poor attendance - and there is no intention to alter the programme here in the foreseeable future.

NORTH   CAMDEN  USER  FORUMS

Mental Health and the law come into contact in many ways.  Those that are best known are sadly the high-profile criminal cases which fuel the tabloid press’s negative views and serve to misinform the public.

Richard Charlton is solicitor in local practice that specialises in mental health work, and has a particular interest in people in secure settings and prison.  He came along to talk to the June meeting of the North Camden User Forum on the often vexed subjects of ‘What Lawyers Can Do & What Lawyers Can’t Do’.

As with any discussion on the law, it was a meeting which had difficulties – people expect the Law to offer remedies which it sometimes cannot or does not provide.  It was a wide-ranging discussion from the right to a second opinion and challenging a diagnosis to the role of the Court of Protection.

What was clear is that the law may be very good with dealing with clearcut facts but it is not so good in dealing with issues like mental illness although they are often brought together.

The subject of the July meeting of NCUF from 5.00 – 6.30 pm on Tuesday, 6th July, is a group of people who often find themselves in conflict with the law – those suffering from Personality Disorders.  This is a really complex area with some specialists arguing that there are no such disorders and even if there are, that they are not capable of treatment.  It is also the area where that most stigmatising of diagnoses ‘psychopathy’ has grown up.  It is the place where mental illness and crime most often come together and the arguments about ‘mad or bad’ abound.

Steve Pilling, a Psychologist with the Camden & Islington Mental Health and Social Care Trust and Director of CORE at University College London will talk about the new Personality Disorder Service that is being set up in collaboration with the voluntary sector.  There is plenty of room for innovation in this area where there is little if any medical treatment and it will be possible to hear about the different ways of dealing with these difficult problems.

SOUTH  CAMDEN  USER  FORUM (SCUF)

The last South Camden User Forum for the Summer will be held from 5.00 – 6.30 pm on Tuesday, 29th June in The Conference Centre, West Wing, St Pancras Hospital when Erville Millar once again invites people to ‘Ask the CEO’.  This is an opportunity to ask the man who has final responsibility about issues to do with the Care Trust.

NEWS  FROM  THE  VOLUNTARY  SECTOR

Aidan Moloney is the Co-ordinator of Camden & Islington Providers’ Forum (CIPF).  We include regular monthly contributions from Aidan telling people what is happening in the voluntary sector.  Aidan can be contacted by post at Camden & Islington Providers’ Forum, Legard Works, Legard Road, London, N5 1DE; by ‘phone on 020 7226 2022, and by e-mail cipf.office@virgin.net

Again and again the opportunities available and, indeed, the need to strengthen partnership working with the Voluntary Sector are being acknowledged in various local forums.  At the recent special joint meeting of the Camden and Islington Local Implementation Team(LIT)s, it was explained that the Mental Health and Social Care Trust would experience huge financial pressures following the opening of the Highgate Mental Health Centre.  In fact, a shortfall of £2.8million has been estimated on the funding of the centre.  In view of this, a review currently being conducted by independent consultants, and expected to report in July, will address all services provided by the Trust.  At the time of the meeting there was no clear agenda as to what the preferred solution was.  It was proposed that outsourcing some services to the Voluntary Sector should be considered as part of the remedial package as the voluntary sector historically provides services in a more cost-effective way.  It was agreed this would be explored as part of the package.

 

The draft mental health strategy just published makes specific reference to several voluntary sector organisations and the invaluable contribution these make to suicide prevention locally.  The report makes various recommendations for partnership working and for modelling services on some already provided within the voluntary sector.

 

Following my previous comments on the commissioning process in Camden, I am pleased to say a delegation from CIPF recently had a very useful meeting with Ajibola Awogboro, Community Mental Health Commissioning.  Ajibola has undertaken to liaise closely with CIPF regarding future developments around commissioning of services and to provide updates through our newsletter.  Indeed, we were very pleased to see Ajibola at our March and May general meetings.

 

CAMDEN  BOROUGH  USER  GROUP

The major provider of mental health services in Camden is the Camden and Islington Mental Health & Social Care Trust.  This applies equally to Islington.  It seems likely that any problems with these services are likely to occur in both Boroughs and therefore it makes good sense for there to be a consolidated service-user approach.  To this end the active service user groups in Camden and Islington – CBUG and IBUG – have agreed to meet together and discuss these issues and look at ways of approaching them which will be effective across the District.

 

To this end both groups met at ‘The Hoo’ on the afternoon of Wednesday, 16th June.  The Islington contingent was much larger then when the groups had their initial joint meeting in the Summer of 2003, but both groups suffer the same difficulties in recruiting service users to their number and this must be an issue that they address if the local service-user movement is to increase in strength and effectiveness.  Both groups expressed the need for some kind of co-ordination and administration of their work and revisited the proposal for a Co-ordinator working with both IBUG and CBUG.  This proposal which was originally developed for the first joint meeting floundered because of lack of funding.  It seemed appropriate to raise the matter again with Commissioners and to look at the possibilities of funding such a joint post, which everyone felt would substantially benefit both the individual groups and improve the opportunity for cross-borough work.

 

While both groups recognised the work that the Care Trust has done to improve user involvement, there is concern that this is led in the wrong way – by the Care Trust rather than by service users.  It lacks the independence which is necessary to give it real strength and credibility.  It also feels hampered by the natural resistance of the Care Trust to criticism and for the lack of accountability for some of the services.  The position for patients presenting with mental health problems in the Accident & Emergency Department at University College London Hospitals was pointed up.  The procedure requires patients to explain their problem in a non-confidential setting and this is disturbing and degrading for service users, who often feel that they receive poorer treatment.  This has been reported in monitoring undertaken by the South Camden Crisis Team.  Whilst deploring the reported position, the meeting was impressed that the A&E Services at UCLH are monitored in this way.  There is no similar service at The Whittington or Royal Free Hospitals.  It was suggested that perhaps the Care Trust should be asked to set up a group which looks at A&E practices across the District.  This would provide an opportunity to compare and contrast and to work for better practice in all of the A& E Departments.  It was agreed that this should be taken forward to the Care Trust.

 

This discussion almost inevitably led to the position with the Camden Crisis House.  In the recent Best Value Review consultations, this issue came up and it has received significant interest from the Camden Council Scrutiny Panel looking at Suicide.  The proposal has been around for some time but it has not come to fruition largely because of the problems associated with finding a property to serve as the Crisis House.

The latest developments in engaging the public with the National Health Service is the Commission for Patient and Public Involvement in Health (CPPIH), which has set up the Patients’ Forum.  There is one for each Trust, and this includes the Care Trust.  The Care Trust’s Forum had held its first meeting in public the previous evening and it was clear that this new body was hardly likely to be effective if it continued with only the five members who had been present at that meeting.  To make matters worse, only one of them represented Islington.  There is a clear need to try and increase the number of Forum Members, but so far service users have shown little interest.

 

There was a way in which the two groups could become involved and this would be by co-opting all the members to the user group section of the Patients’ Forum.  This would provide some advantages which the Care Trust’s present methods of involving service users did not offer – the Patients’ Forum had some Statutory Powers and would be in a position to bring matters not only to attention, but to actually try and see that some action was taken.  This was broadly welcomed and agreement was given to taking this forward with the Patients’ Forum.

 

IBUG and CBUG felt that they should meet together regularly and that such meetings would provide useful opportunities to discuss developments and cross-district issues and problems.  They also felt that should try and arrange some joint social events.  This came out of the invitation for IBUG Members to come along to the Camden Mental Health Consortium Mid-Summer Barbecue which will be held in the ground of St Pancras Hospital from 6.00 – 8.00 pm on Friday, 6th August.

 

There might also be an opportunity to do something for the 10th Annual Mental Health Day Fair being arranged by the Camden & Islington Partnership in October.  Raising the profile of service-user involvement and showing some of the benefits that it provides might well increase the number of people who want to become involved.

 

CARE  TRUST  NEWS

Robert Jones, the Social Care & Inclusion Development Manager, provides a review of the month’s events within Camden & Islington Mental Health & Social Care Trust. Robert can be contacted at Care Trust Headquarters, 2nd floor, East Wing, St Pancras Hospital, London NW1 OPE, by telephone on 020 7445 8554 or by e-mail robert.jones@candi.nhs.uk  

Information regarding the breach of security of service user notes at the St Pancras Hospital Site - June 2004

On 10 June 2004, an individual found a number of notes containing information about service users on the St Pancras Hospital Site.  The Care Trust was shocked to discover that these confidential files, relating to records from some years ago, had been taken from the hospital and handed to a newspaper.

The individual concerned handed these notes to the Camden New Journal and Evening Standard newspapers.  The Care Trust was notified regarding this breach of security on June 10 and took steps to secure the site where the notes were found.  Both the Camden New Journal and the Evening Standard have returned all the notes in question and have assured the Care Trust that they no longer have any notes containing information about service users in their possession.

On being informed about this, swift and immediate action was taken to ensure that all patient records are secured.  The Care Trust takes seriously any breach of security and is working with our partner organisations to make sure that this will never happen again.

The Care Trust is embarrassed over this lapse in security and apologises to our former patients for this breach in security.

Main points

·        The records found concern a relatively small number of service users. All the documents found concerned patients who lived in the Camden area only.

·        The documents found do not contain any clinical records but information regarding Mental Health Tribunals dating back to 1992. However, some of the records found do include personal information and details regarding individual service users.

·        The Care Trust has secured all the records that have been found on site and those returned to us from the Evening Standard and Camden New Journal.

Further action to be taken

The Care Trust takes this breach of security extremely seriously and immediate steps and measures have been taken to ensure that an incident such as this never occurs again.

An investigation was immediately instigated with one of our partner organisations, Camden Primary Care Trust (PCT), which is also based at the St Pancras site.  The main aims of the investigation are to look into how an incident such as this could have occurred and what steps can be taken to make sure that this does not happen in the future.  As the Care Trust want to instigate thorough processes as soon as possible to ensure this incident does not occur again, the investigation panel will report back to the Care Trust in early July on their findings and recommendations

If you would like more information about this incident please contact Camden and Islington Mental Health and Social Care Trust on the following direct line 0207 530 3277 or e-mail: communication@candi.nhs.uk

Hanley Road Education & Employment Project

The Education and Employment Project at Hanley Road is running training courses in Reception/Administrative work and Maintenance work.  The training for both courses is over a period of 12 – 16 weeks out of which People gain the skills to become either a first class Reception /Admin worker or develop basic skills in home/premises maintenance. The training consists of group work and on-the-job training.  At the end of the training, trainees have the chance to apply for a 4-6 months paid work at the project and gain even more experience in the job. 

For more information contact Reshad, Vanesa or Clover on 0207-281-6221

Service User Involvement Strategy

Most people will be aware that over the last two years the Care Trust has been developing a Service User Involvement Strategy. The Strategy document is now complete and will formally be launched later this year. In line with the launch, the Service User Resource Team is conducting a survey to assess the impact of Service User Involvement.  The survey will provide an opportunity for staff and more importantly, Service Users, to have a say as in whether Service User Involvement has made a difference to how a person is treated or ‘cared’ for. 

For details of the survey please contact, Robert Jones on 0207-445-8554

 

Events & Diary

DATE / TIME

VENUE

EVENT

TUESDAY

29 June

5:00 - 6:30 pm

The Conference Centre

West Wing
St Pancras Hospital

CMHC

South Camden User Forum

ERVILLE MILLER

invites people to

'ASK THE CEO'

TUESDAY

06 July

5:00 - 6:30 pm

Room 20

Psychotherapy Corridor
Level 2
The Royal Free Hospital
CMHC
North Camden User Forum
STEVE PILLING
will talk about
PERSONALITY DISORDER SERVICE

TUESDAY

27 July

5:00 - 6:30 pm

The Conference Centre

West Wing
St Pancras Hospital
CMHC
South Camden User Forum
CBUG
will talk about
'BEST VALUE REVIEW'

FRIDAY

30 July

1:00 - 4:00 pm

Groves Lounge

South Wingl

St Pancras Hospital

Camden and Islington NHS

Mental Health and Social Care Trust
USER CONSULTATION FORUM

TUESDAY

03 August

5:00 - 6:30 pm

Room 20
Psychotherapy Corridor
Level 2
The Royal Free Hospital
CMHC
North Camden User Forum

ANDREA BRAMLEY

will talk about

'HOSPITAL FOOD'

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